1
What ingredients do you use in Lakū products?
We use premium organic and natural ingredients, carefully selected for their effectiveness and safety. A complete list of ingredients is available on each product page.
2
Are Lakū products cruelty-free?
Yes, Lakū Cosmetics is committed to being cruelty-free. We do not test our products on animals, and we ensure our suppliers adhere to the same standards.
3
Do you offer vegan options in your product line?
Absolutely! Some of our products are vegan and free from any animal-derived ingredients, including our oils, which are 100% vegan.
4
How should I store Lakū Cosmetics?
To maintain the quality of our products, store them in a cool, dry place away from direct sunlight. Always ensure lids are tightly closed after use.
5
Are Lakū products suitable for sensitive skin?
Many of our formulations are designed for sensitive skin. We recommend checking the ingredient list and conducting a patch test before full use.
6
How can I track my Lakū order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
7
What should I do if I have an allergic reaction to a Lakū product?
If you experience an allergic reaction, discontinue use immediately and consult a healthcare professional.
8
How long will it take to receive my Lakū order?
Orders typically ship within 5-7 business days. You can check your tracking information for estimated delivery times.
9
Do you offer international shipping for Lakū Cosmetics?
Yes, we provide international shipping to select countries. For more details, please check our shipping policy or contact us at info@lakucosmetics.com.
10
Can I change or cancel my Lakū order after placing it?
If you need to change or cancel your order, please contact us as soon as possible at info@lakucosmetics.com. For a quicker response, you can also call us at 1-855-415-1010. Once an order is processed, we are unable to make any changes.
11
Where can I find application tips or tutorials for Lakū products?
You can find application tips and tutorials on our blog and across all of Lakū Cosmetics' social media channels.
12
Do you offer samples of Lakū products?
Yes, we occasionally offer samples with orders. Sign up for our newsletter to stay updated on promotions and sample availability.
13
What payment methods does Lakū accept?
We accept various payment methods, including Zelle (upon approval) and credit/debit cards. Check our payment options at checkout.
14
How can I contact Lakū customer service?
You can reach our customer service team via email at info@lakucosmetics.com or through our contact form on the website. We're here to help!
15
Do your products contain animal ingredients?
Yes, some of our products include both plant and animal ingredients. We believe in transparency and want our customers to make informed choices.
16
Are your products suitable for vegans?
Not all of our products are vegan, as we do include animal ingredients in some recipes. Please check the ingredient list for specific details.
17
Why do you use both plant and animal ingredients?
We aim to create a balanced range of skincare products that cater to diverse skin needs. Our use of both plant-based and animal-derived ingredients allows us to offer unique benefits and textures for every skin type.
